For frequently asked questions about Credova Financing, please click here.
You will need a social security number or individual taxpayer identification number, debit or credit card, checking account & routing number, a government issued photo ID, and to be 18 years or older.
We accept US-issued identification including Driver's License, government-issued Green Card, government-issued ID card, Military ID, Passport, and State ID card.
You have the ability to lease a number of products as long as the total does not exceed your approved spending limit.
Credit is NOT needed in order to lease merchandise from RTB Shopper. Credit information and consumer reports may be reviewed to determine your creditworthiness.
Your merchandise will always be brand new and unopened. RTB Shopper does not currently offer refurbished items.
While RTB Shopper does NOT require credit, we use your SSN or ITIN to check consumer databases and reports and other information gathered from third-parties in order to determine your creditworthiness.
Unfortunately, online leasing is not available in states with laws which make it harder to lend money, or outside of the US.
Quickly and easily create an account by going to www.rtbshopper.com/login and using the Create An Account form.
You can reset your password by completing a short form at www.rtbshopper.com/forgot_password. You will need to know the email address associated with your account in order to successfully reset your password.
If you cannot remember your email address, no longer have access to the email address associated with your account, or have tried to reset your password and are still having trouble, please contact our Customer Service at firstname.lastname@example.org or by calling: 855-785-6501.
Our leasing and financing agreements are sent to third party. To start making your payments online you will need to visit their website.
We accept ALL major credit cards for down payments; American Express, Discover, Mastercard, and Visa.
Most items are available for same day, in-store pick up in most location. In some cases, your merchandise may be available for delivery to your address on file.
Please contact your local store immediately if you find that your item(s) arrives damaged.
If you've been approved, you will receive a pick-up or shipping email which contains information about your order(s). If your merchandise is eligible for delivery, you will be provided with a tracking number.
Delivery times may vary based on the products you’ve selected. An expected delivery date can be found during the checkout process and in your confirmation email.
Applying will not affect your credit oir score, but if you do not pay your lease payment and do not return your leased item(s), these things can certainly negatively impact your FICO score.